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Lucid Intuition

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Customer Support


Context Help

If you get lost inside our Control Panel, the very first step you should take is to press the Help button, which is present on each and every page. A context menu will open. It comprises in-depth info about all the operations that you can perform on the page in question. Each pop-up menu shows up on the very same page so that you can quickly return to your work.

Video Tutorials

We have an extensive library of instructional videos describing how to work with our Control Panel. They're made for those of you who would like to see how things are getting done instead of only reading articles. Thus, anyone can swiftly become familiar with our hosting Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the answer you need, examine our extensive Frequently Asked Questions database, which comprises questions asked by real individuals and offers real solutions. We periodically "revamp" our FAQ section with new entries in order to embrace all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't discover the solution you are looking for in the Frequently Asked Questions database either, we have a excellent team of tech support engineers available 24x7x365 and eager to assist you with any question. Each support ticket you open will be answered within one hour (the average response time is just twenty mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone:
US International:
UK Phone:
AU Phone:
OUR ID:

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com